Returns & Exchanges
At HollywoodHair, we want you to love your look, which is why we offer a 30-day hassle-free return policy on all unopened hair extensions and styling products. To maintain hygiene standards, items must be returned in their original packaging with all security seals intact.
Initiate Your Request
Log into your account portal or contact our concierge team with your order number to start the return process.
Package Your Items
Securely pack your unused items in their original HollywoodHair box to ensure they are protected during transit.
Ship It Back
Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing